The first step to making improvements is knowing where you’re at. Alberta municipalities are comparing their delivery of services to create a benchmark of average service in the province. The Alberta Municipal Benchmarking Initiative has published seven reports since November 2012 to encourage the continuous improvement and efficiency of municipal services.
In order of release date, here are the reports from the Alberta Municipal Benchmarking Initiative:
Transit (May 2018)
Snow and Ice (April 2018)
Roadways (November 2017)
Solid Waste (May 2017)
Wastewater (May 2017)
Fire Protection (January 2017)
Drinking Water (November 2015)